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Privacy Policy

Last updated: January 1, 2026

ShipContent ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content generation service.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

  • Email address (required) — for authentication and communications
  • Name (optional) — for personalization
  • Profile image (optional, from OAuth providers) — for account display

1.2 Product Information

When you add a product to our Service, we collect:

  • Product name and website URL
  • Product description (if provided)
  • Problems your product solves (if provided)
  • Competitor information (if provided)

1.3 Website Data (Scraped)

When you submit your product URL, our system automatically extracts publicly accessible information from your website, including:

  • Homepage headlines and value propositions
  • Features and product descriptions
  • Pricing information
  • Any other content on publicly accessible pages

This data is processed by our AI to understand your product and generate relevant content. We only scrape pages that are publicly accessible and do not bypass authentication or access restricted areas.

1.4 Generated Content

We store content generated through our Service:

  • Blog topics and outlines
  • Blog post content, titles, and meta descriptions
  • Research notes and drafts
  • Your edits and modifications

1.5 Usage and Technical Data

We automatically collect:

  • IP address (stored in session data)
  • Browser type and user agent
  • Pages visited and actions taken
  • Session timestamps and duration

1.6 Payment Information

Payment processing is handled by DodoPayments. We do not store credit card numbers or full payment details. We receive and store:

  • Customer ID from payment provider
  • Subscription ID and status
  • Billing period dates
  • Payment success/failure events

2. How We Use Your Information

We use collected information to:

  • Provide our Service — analyze your product, generate content, and deliver blog posts
  • Authenticate you — verify your identity and maintain secure sessions
  • Process payments — manage subscriptions and billing
  • Send notifications — inform you when topics are ready, blogs are generated, and deadlines approach
  • Improve our Service — analyze usage patterns to enhance features and user experience
  • Communicate with you — respond to support requests and send service updates

3. Third-Party Service Providers

We share your information with the following third-party services to operate our platform:

3.1 Google (Gemini AI)

Purpose: AI content generation

Data shared: Your product name, URL, description, scraped website content, and topic selections

Why: To generate personalized blog topics and content tailored to your product

Google Privacy Policy

3.2 Google OAuth

Purpose: Social login authentication

Data received: Email, name, profile picture

Data shared: Only authentication tokens; we do not share your content with Google OAuth

3.3 DodoPayments

Purpose: Subscription billing and payment processing

Data shared: Email, name, user ID

Why: To process subscription payments and manage billing

3.4 Resend

Purpose: Transactional email delivery

Data shared: Email address, name, product names, blog titles, deadline information

Why: To send magic link authentication emails, notifications about topics and blogs, and deadline reminders

Resend Privacy Policy

3.5 PostHog

Purpose: Product analytics

Data shared: User ID, email, name, page views, and interactions

Why: To understand how users interact with our Service and improve the user experience

Note: PostHog analytics are only active in production and only for identified (logged-in) users. No analytics data is collected from anonymous visitors.

PostHog Privacy Policy

4. Data Storage and Security

4.1 Storage

Your data is stored in a PostgreSQL database. We implement industry-standard security measures including:

  • Encrypted connections (HTTPS/TLS)
  • Secure authentication with session tokens
  • OAuth token encryption
  • Webhook signature verification for payment events

4.2 Authentication Security

We use passwordless authentication methods:

  • Magic link emails (no passwords stored)
  • Google OAuth (secure token-based authentication)

4.3 Access Controls

Users can only access their own products, topics, and blog content. Our backend enforces ownership verification for all data access.

5. Data Retention

We retain your data as follows:

  • Account data: Retained while your account is active
  • Generated content: Retained indefinitely unless you request deletion
  • Session data: Retained until session expiration
  • Payment records: Retained as required for accounting and legal compliance

If you cancel your subscription, your account and content remain accessible. Content is not automatically deleted upon cancellation.

6. Your Rights

You have the right to:

6.1 Access Your Data

You can view all your products, topics, and blog content through your account dashboard. For a complete export of your data, contact us at [email protected].

6.2 Correct Your Data

You can update your account information, product details, and blog content at any time through the Service.

6.3 Delete Your Data

To request deletion of your account and associated data, contact us at [email protected]. We will process deletion requests within 30 days.

Please note: Some data may be retained as required by law or for legitimate business purposes (e.g., billing records).

6.4 Export Your Data

Blog content can be downloaded in Markdown format through the Service. For a complete data export, contact us.

6.5 Opt Out of Analytics

PostHog analytics can be blocked using browser privacy extensions or by enabling Do Not Track. We respect browser DNT signals.

7. Cookies and Tracking

7.1 Essential Cookies

We use essential cookies for authentication and session management. These are required for the Service to function.

7.2 Analytics

PostHog may set cookies for analytics purposes. Analytics are only active for logged-in users in production. We do not use advertising cookies or sell data to advertisers.

8. International Data Transfers

Your data may be processed in countries other than your own. Our service providers (Google, PostHog, Resend, DodoPayments) may store data in various locations. We ensure all data transfers comply with applicable data protection laws.

9. Children's Privacy

ShipContent is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected data from a minor, please contact us immediately.

10. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information is collected
  • Know if personal information is sold or disclosed
  • Request deletion of personal information
  • Opt out of the sale of personal information
  • Non-discrimination for exercising your rights

We do not sell your personal information.

To exercise your CCPA rights, contact us at [email protected].

11. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have additional rights under GDPR:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

Legal basis for processing:

  • Contract: Processing necessary to provide our Service
  • Legitimate interest: Analytics to improve our Service
  • Consent: Marketing communications (opt-in)

To exercise your GDPR rights, contact us at [email protected].

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email to registered users at least 14 days before taking effect. The "Last updated" date at the top of this page indicates when the policy was last revised.

13. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your data, contact us at:

For privacy-specific inquiries, you may also reach us at [email protected].

By using ShipContent, you acknowledge that you have read and understood this Privacy Policy. For information about our terms of use, please see our Terms of Service.